Contact Us

We'd Love to Hear From You

Whether you are planning custom caps for your team, designing merch for your brand, or just want to talk through your options, our friendly team is here to help. We are happy to guide you on hat styles, badge artwork, sizing, quantities and timelines — no question is too small.

Get in Touch

• Email: [email protected]
• Phone: 0800 368 7414
• Registered address: Digitizing LLC, 1208 Hogan Drive, South Plainfield, New Jersey, 07080, USA

Opening Hours

Our support team is available Monday to Friday, 9:00am to 5:00pm (UK time), excluding public holidays. Messages received outside these hours will be answered on the next working day.

What to Expect

We aim to respond to all email enquiries within one working day. If you are contacting us about an existing order, please include your order number so we can help you as quickly as possible. You can also track your orders, quotes and approvals at any time from your customer dashboard on our website.

Common Questions

Many quick answers — about our minimum order of 26 units, the £10 setup fee, our mockup and sample approval process, and turnaround times of around 10 to 21 working days — can be found on our FAQ page. If you still need a hand after reading it, get in touch and a real person will be glad to help.